For your treatment it is necessary that I, as your treating therapist, create an (electronic) file.
This is also a legal obligation imposed by the WGBO. Your file contains notes about your health, your treatment and possible diagnoses.

If necessary for your treatment, the file also includes information from former therapists or your GP. However, I only do so with your explicit agreement.

I do all I can to ensure your privacy. This means, among other things:

• handle your personal and medical data with care.
• prevent unauthorized people from accessing your data.

As your treating therapist, I have sole access to the data in your file. I have a legal duty of confidentiality (professional secrecy).

The data from your file can also be used for the following purposes:

• only with your explicit permission: to inform other healthcare providers, for example if your
  therapy has been completed or if you have been referred to another therapist.
• only with your explicit permission: for use by an interim therapist, in my absence.
• for anonymised use during peer review. (peer supervision, without ever disclosing names of
  clients).
• a small part of your data is used for financial administration (my accountant), so that I comply
  with tax legislation.
• for questions I may have about my own electronic client registration system, the software creator may be granted access to the system. This only happens under my supervision and the focus is on technical issues and not on personal data.

If I want to use your data for other reasons, I will first inform you and explicitly ask for your permission.

This data in the client file is retained for 15 years, as required by the law on the treatment agreement.

Privacy on your invoice

The invoice you receive contains the information requested by the health insurer, so that you can ask for a refund of your costs:

• your name, address, postal code and city.
• your date of birth
• the date of the treatment
• a brief description of the treatment, such as “consult psychosocial therapy”
• the costs of the session.

Complaints

We will regularly evaluate our contact and treatment together. This means that I would like to hear how you experience our working together and that I will take you seriously. I am convinced that such open and honest contact about your sessions is an important part of treatment.

In addition, I work in accordance with the ‘Wkkgz’ (the Quality, Complaints and Disputes Care Act). This means that if you have a complaint about the sessions or our contact despite our evaluation, you are welcome to report this to the SCAG. (www.scag.nl).